"Our  Communications Skills, Questioning Skills and Listening Skills Workshops are Proven to Give The Foundations For Sales Success"

Learn the effective sales communications techniques of the worlds top performing sales people........

What are the Effective Sales Communications  training courses:

• Introduction to Sales Communications - Questioning and Listening Skills

• Advanced Sales Communications - Questioning and Listening Skills

Who are the Courses Designed For:

• Introduction to Sales Communications -- Questioning and Listening Skills  --  Anybody that engages with clients and prospective clients over the telephone or face to face . Possibly new starters, some one with no formal training and those looking for a fantastic refresher of the key basic skills for sales success.

• Advanced Sales Communications -- Questioning and Listening Skills -- A more detailed workshop focusing on consultative questioning skills and how they can be used to make you stand out as the top performers in your Industry. Different questioning techniques are introduced and debated. The emphasis is ensuring every delegate leaves with the ability to ask and listen to professional, credible, insightful sales questions. The 1 day workshop provides the foundations. The 2 and 3 day workshops allow plenty of time for questions specific for your company, industry and clients to be developed. This workshop is aimed more for sales people, managers, consultants and business owners who engage in face to face meetings. You would also be a good fit if your business operates via the telephone on a consultative relationship basis.

Duration of the telesales training:

• Depending on your requirements the Effective Sales Communications - Questioning and Listening Skills Workshops have been designed to run for 1,2 or 3  days.

• 2 and 3  Day workshops represent a fantastic return on your investment because they allow much more time to make the examples, practice sessions, one to one coaching, and discussions unique to your business.

• The workshops can also be provided as a series of 'bite sized' sales training session, typically lasting 4 hours per session. This means you can fit them into your busy schedule and the attendees benefit hugely from continued, regular contact, motivation and re-energising!

Below is a sample of content of key course content. We are positive you will want to know how we can transform your sales effectiveness so just fill out the response form at the bottom of the page and we can have an informal chat about your requirements.

What the delegates will learn:

Specifically Introduction to Sales Communications-- Questioning and Listening Skills

• Why we need to focus on questioning and listening skills - a platform for the successful lifelong attitude
• Why the worlds best sales people attribute their success to the lifelong study of effective questioning skills.
• How to step into the minds of your clients and prospective clients to determine the high impact questions that demonstrate your credibility and guarantee responses.
• Why it is vital to approach business with a sense of inquisitiveness
• The 3 essential elements that you have to prepare for when asking questions that 80% of sales people never consider.
• An introduction to question techniques, their benefits, and when we can use them to benefit us and our potential clients. More Importantly we dispel myths that many traditional sales training companies still teach about these techniques that could easily damage your credibility in the marketplace. Questioning types covered: Socratic Questioning, SPIN Selling, closed questions, double bind questions, open questions, probing questions, summarising, recapping, leading questions, TAG questions, rhetorical questions, chunking questions, and Assumptive questions.
• Distinguishing wants and needs with clients and prospective clients and how to use that knowledge to literally double our sales overnight.
• How to use questioning skills to become a problem solver for your clients and potential clients
• How to avoid the 6 common questioning traps that could mean your questioning antagonises rather than develops meaningful conversations with people.
• The single biggest mistake that 90% of sales people make that could be losing you around 80% of the business that SHOULD be yours. Don't worry it's easy to fix once we show you how!
• How to recognise  7 types of listening and why only 2 of them will ensure your success. Average sales people spend the majority of the time in the other 5!
• The 10 key barriers to effective listening  and how to solve them forever.
• Why reflective listening, empathetic listening and active listening could revolutionise your sales success and credibility.
• A listening technique that will revolutionise the way you engage with other people, retain valuable sales information and demonstrate your credibility to others.
• How to take the learning from the workshop and apply it to your every day business or work to ensure your long term sales success.

Specifically Introduction to Sales Communications-- Questioning and Listening Skills

• The key points covered in the Introduction to SALES  communications. If it is a progression workshop i.e the same group has undertaken the Introduction workshop then we will recap the key learning points.

Ok you have read this far so you must have some level of interest. Why not put a few brief details in the response form below and hit submit and we will call you to discuss your requirement.

Why is Effective Communications through questioning and listening so Important to your business?

1. In-House Sales Training - UK

2. Sales Consultancy

3. Sales Coaching For Businesses and Individuals

Sales DNA  is a UK sales training company. We specialise in UK sales training courses and workshops that will have an immediate impact on sales performance. Workshops are operated in-house at your premises. Therefore our effective communications through questioning and listening training can take place in London, Bristol, Birmingham, Brighton, Cardiff, Portsmouth, Southampton, Manchester - anywhere in the UK or Europe.