Sales Questioning Skills Training

Course Duration: 1 Day

Number Of Attendees: Maximum 12

Advanced Sales Communications -- Questioning and Listening Skills — A detailed workshop focusing on consultative questioning skills and how they can be used to make you stand out as the top performers in your Industry. Different questioning techniques are introduced and debated. The emphasis is ensuring every delegate leaves with the ability to ask and listen to professional, credible, insightful sales questions.

Below is a sample of content of key course content. We are positive you will want to know how we can transform your sales effectiveness so just fill out the response form at the bottom of the page and we can have an informal chat about your requirements.

What the delegates will learn:

• Why we need to focus on questioning and listening skills – a platform for the successful lifelong attitude
• Why the worlds best sales people attribute their success to the lifelong study of effective questioning skills.
• How to step into the minds of your clients and prospective clients to determine the high impact questions that demonstrate your credibility and guarantee responses.
• Why it is vital to approach business with a sense of inquisitiveness
• The 3 essential elements that you have to prepare for when asking questions that 80% of sales people never consider.
• An introduction to question techniques, their benefits, and when we can use them to benefit us and our potential clients. More Importantly we dispel myths that many traditional sales training companies still teach about these techniques that could easily damage your credibility in the marketplace. Questioning types covered: Socratic Questioning, SPIN Selling, closed questions, double bind questions, open questions, probing questions, summarising, recapping, leading questions, TAG questions, rhetorical questions, chunking questions, and Assumptive questions.
• Distinguishing wants and needs with clients and prospective clients and how to use that knowledge to literally double our sales overnight.
• How to use questioning skills to become a problem solver for your clients and potential clients
• How to avoid the 6 common questioning traps that could mean your questioning antagonises rather than develops meaningful conversations with people.
• The single biggest mistake that 90% of sales people make that could be losing you around 80% of the business that SHOULD be yours. Don’t worry it’s easy to fix once we show you how!
• How to recognise  7 types of listening and why only 2 of them will ensure your success. Average sales people spend the majority of the time in the other 5!
• The 10 key barriers to effective listening  and how to solve them forever.
• Why reflective listening, empathetic listening and active listening could revolutionise your sales success and credibility.
• A listening technique that will revolutionise the way you engage with other people, retain valuable sales information and demonstrate your credibility to others.
• How to take the learning from the workshop and apply it to your every day business or work to ensure your long term sales success.

What to do next?

If you would like to talk to us directly about this course then call 0845 6434165 and we can see if it is right for you, or use our enquiry form below and we will get right back to you.

Sales DNA  is a UK sales training company. We specialise in UK sales training courses and workshops that will have an immediate impact on sales performance. Workshops are operated in-house at your premises. Therefore our effective communications through questioning and listening training can take place in London, Bristol, Birmingham, Brighton, Cardiff, Portsmouth, Southampton, Manchester – anywhere in the UK or Europe.