Objection Handling As I sat down to write a few articles, my phone rang. I got up to answer the phone to be greeted with: “Hi, this is British Telecom” …. Which was then followed by a pitch about extending our BT contract. As soon as the person had finished I said: “I’m fine thanks” [...]
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Cold Calling Opening Lines
Cold Calling I was running a sales training course last week where the attendees were making live cold/warm calls to prospective clients. One of the things that struck me is the influence that working in a team environment has because nearly every person had fallen into the same bad habit. Cold Calling Habits The habit [...]
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