Post Tagged with: "telesales objection handling"

Objection Handling – What would you say to I’m fine thanks.

Objection Handling As I sat down to write a few articles, my phone rang. I got up to answer the phone  to be greeted with: “Hi, this is British Telecom” …. Which was then followed by a pitch about extending our BT contract. As soon as the person had finished I said: “I’m fine thanks” [...]

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Sales Objections How to handle – “Im not interested!”

Sales Objections Very often when making cold (or warm) calls, the other person will say one of the best sales objections in the world: “No I’m not interested!” This usually comes just after you have made your introduction. There are a couple of ways you can deal with this effectively and we will look at [...]

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10 Characteristics Of a Master Sales Closer

The Characteristics of a Master Sales Closer 1. Shows no fear: Never ‘pushy’ and does not resolve to hard sell. No signs of weakness and vulnerability to rejection. The master sales closer is confident and relaxed, and lets the conversation take its own course and move at its own pace. He wants the prospect to [...]

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