Objection Handling As I sat down to write a few articles, my phone rang. I got up to answer the phone to be greeted with: “Hi, this is British Telecom” …. Which was then followed by a pitch about extending our BT contract. As soon as the person had finished I said: “I’m fine thanks” [...]
Post Tagged with: "sales objections"
Sales Objections How to handle – “Im not interested!”
Sales Objections Very often when making cold (or warm) calls, the other person will say one of the best sales objections in the world: “No I’m not interested!” This usually comes just after you have made your introduction. There are a couple of ways you can deal with this effectively and we will look at [...]
You’re Too Expensive Versus I can’t afford it – The subtle difference
The You Are Too Expensive objection My folks were down this weekend and they are always great for inspiration for a few blog posts. One that stood out for me was my mum telling me about her dissatisfaction with Sky (digital tv provider in the UK). My mum rang to cancel her Sky subscription, partly [...]
Objection Handling Tips – 4 Tried and Tested Ways To Fail
Objection Handling Objection handling must be up there with closing as the two most debated parts of sales training. Much has been written telling you what you should do, what lines to use and how to deliver them. This article is refreshingly different because it tells you what not to do. There are a few [...]
Are You Making Plans to Sell Your Way Through The Recession? Part 1
Sales in a recession – selling in a recession – surviving a recession There is no hiding it. We are in the middle of a tough time for the UK economy. Consumers and Businesses are cutting back due to the credit crunch and uncertainty within the UK Economy. One of the ways that we help [...]
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