Objection Handling As I sat down to write a few articles, my phone rang. I got up to answer the phone to be greeted with: “Hi, this is British Telecom” …. Which was then followed by a pitch about extending our BT contract. As soon as the person had finished I said: “I’m fine thanks” [...]
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Objection Handling Tips – 4 Tried and Tested Ways To Fail
Objection Handling Objection handling must be up there with closing as the two most debated parts of sales training. Much has been written telling you what you should do, what lines to use and how to deliver them. This article is refreshingly different because it tells you what not to do. There are a few [...]
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