Post Tagged with: "objection handling telesales"

Objection Handling – What would you say to I’m fine thanks.

Objection Handling As I sat down to write a few articles, my phone rang. I got up to answer the phone  to be greeted with: “Hi, this is British Telecom” …. Which was then followed by a pitch about extending our BT contract. As soon as the person had finished I said: “I’m fine thanks” [...]

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10 Characteristics Of a Master Sales Closer

The Characteristics of a Master Sales Closer 1. Shows no fear: Never ‘pushy’ and does not resolve to hard sell. No signs of weakness and vulnerability to rejection. The master sales closer is confident and relaxed, and lets the conversation take its own course and move at its own pace. He wants the prospect to [...]

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