Archive for November, 2008

Posted in Random Sales Thoughts | No Comments »

Sales Training Southampton & Portsmouth – There is an Audi car dealership that definitely needs it!

One of the worst experiences at the hands of a so called professional sales person happened recently in a Portsmouth car dealership. See if you think they need sales training

“Can I help you sir?” Dave asked (name changed to protect the not so innocent)

I explained that I was just looking at the new Audi as I may be changing in anything up to 6 months and was interested in the new range. I was stood admiring one of the new range at the time.

“Come over to the desk Sir” as he led me to the far corner of the dealership where he proceeded to look straight into his computer. He made no eye contact with me at all as he asked “name, postcode, telephone number, email address”. Dave was so concerned with getting my details so that he could put me on the database that he made no effort to build rapport, ask me any questions and the worst sin of all – he took me away from the product. A product that I liked the look of, the more time I was examining it.

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Posted in How To Sell, sales and selling techniques | No Comments »